"Global Paratransit, Inc. has maintained consistent and reliable service for ACCESS customers of the Southern Region. They have demonstrated their service transparency with customer-participated training sessions where drivers receive real-time customer feedback and experiences. The training has resulted in very courteous and professional drivers who are willing to go above what is required to assist customers. Global Paratransit Management has also participated in the outreach by hosting meetings within the community to receive service delivery feedback and transmitting that feedback into action with visible results. Their focus on enhancing the customer experience has increased customer confidence within the service region. I'm very proud of their commitment and their efforts."

Angie Smith

ACCESS Customer and Advocate

“Global Paratransit, Inc. drives the standard in paratransit transportation. Their adamant belief in providing top-tier services leads to them to continually go above and beyond contract requirements with an unparalleled commitment to the community. It comes as no surprise that GPI is one of Southern California's most trusted names in paratransit, with operators that are able to maintain a high level of professionalism and efficiency while truly caring about their customers.”

Deaka McClain

Long Beach Resident and Disability Advocate

“I would like to take a moment to shower praises and appreciation for the drivers at Global Paratransit under Luis Garcia and Robert Montalvo. They are extremely thoughtful, conscientious, caring, and truly look out for me. On days where I truly felt under the weather, extremely stressed by circumstances that are out of my control, nothing shakes their professionalism. Very perceptive, and intuitive on anticipating any assistance I need, I have full confidence that I am in excellent hands every time. Even when individuals, places, or situations make it hard on them to perform their job, they go the extra mile to ensure my safety and well being. You get to know them and can think of them as family. They handle everyday pressures of life, and presently Covid-19 while continuing to deliver amazing service. The amount of stress they have taken off my shoulders is substantial. I am ever so grateful, and appreciative. A big Thank You to drivers like Holton, Givian, Aheryl, Sylvia, Helen, Dewayne, and so many others: Bless your loving hearts, compassionate, and beautiful souls. To do a job like this is a special calling. You make each trip amazing.”

Leisa Elliot

Frequent Passenger

“Rancho Los Amigos National Rehabilitation Center provides the largest number of customers for Global Paratransit throughout the Southern California region. We’ve had a great collaborative relationship with GPI over the years as they continue to strive for improvement and expansion of services. Their continued efforts to address service issues are sincerely appreciated. Most recently, they added a road supervisor to our campus to ensure patient priority. This has worked extremely well along with additional improvements made over the years. Global Paratransit’s leadership attends our monthly Patient Advisory Council (PAC) meetings and participates in problem solving issues related to transportation.”

Gilbert Salinas, MPA

Chief Clinical Officer

"In a time where Accessible Transportation presents a challenge for some, this service is much needed for individuals to get around. I would like to personally thank GPI for their outstanding service they have provided to our clients! Because of their strong dedication to good service, our clients are able to get to and from their program consistently. Thanks GPI!"

Anne Rivera

Program Director, United Cerebral Palsy of Los Angeles

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Keeping our communities moving since 2000

With over 1.9M passengers transported per year, Global Paratransit provides safe, reliable, affordable transit services in over 60 cities and municipalities across Southern California.

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GPI is driven to be #1 in the services it provides.

Reza Nasrollahy

Paratransit

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It is our mission and long-term vision to elevate the options of mobility in our communities.

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You can have complete peace of mind knowing every passenger is always in good hands.

PEOPLE LOVE GPI

Angie Smith

Deaka McClain

Leisa Elliot

Gilbert Salinas, MPA

Anne Rivera

Global Paratransit has been recognized time and again for its exceptional service.

2019 | Joe King Award | Georgina Gomez

2019 | Jerry Walker Award | Vanessa Angel

2019 | Access Award

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